Frequently Asked Questions
Everything you need to know about our botanical beauty solutions.
Are Plantoria Pure products 100% natural?
Yes, all our formulas are crafted using plant-derived ingredients, organic extracts, and are free from synthetic parabens, sulfates, and artificial fragrances.
How long does shipping take?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided at least 50% of the product remains.
Do you test your products on animals?
Absolutely not. Plantoria Pure is a Leaping Bunny certified cruelty-free brand. We never test our ingredients or finished products on animals.
Are your glass bottles recyclable?
Yes, sustainability is at our core. Our primary packaging is made of recyclable glass, and our shipping boxes are made from 100% post-consumer recycled materials.
Do you offer wholesale opportunities?
We do! If you are interested in stocking Plantoria Pure in your boutique or spa, please contact our sales team via the 'Wholesale' link in our footer.